IAG is the common owner of Iberia, BA and Aer Lingus, and you would think there would be a seamless experience when one trip involves touch points between these carriers.

The flights were ticketed by Iberia from Dublin via Madrid although the first sector from the Emerald Isle to Iberia’s hub would be operated by Aer Lingus and the return sector by American (review to come). An early winter escape to somewhere sunny was in order and after patiently waiting for a deal to appear one came up for Miami.

On that flight, the staff lived up to the Iberia stereotype of being anything but customer-focused so I was curious to see whether a long-haul flight would be any better. Prior to this trip, I had only flown Iberia once before albeit on a short two-hour flight from Madrid to London. Spain is well known for its friendly people and great food, but their national carrier is often associated with the opposite. When you tell someone you are about to embark on a long-haul flight with Iberia, the reaction will often be a raised eyebrow and ‘good luck’. Madrid to Dublin – Iberia Express Business Class.Madrid To Miami – A330 – Seats 6D And 6H.Maybe this was a one-off but we'll spend our $70 on takeout Chinese next time. When all is said and done, a near $70 bill including taxes doesn't represent value for money with questionable quality and variety of food. There are numerous servers everywhere and they're fairly attentive and friendly. Can't say anything bad about the service. Desserts are, indeed, abundant and probably the best part of the meal along with the chocolate fountain with fresh fruits including strawberries, pineapple, cantaloupe, & honeydew. Sushi options were good but also not plentiful. Meat selections were not plentiful and we found most of the hot dishes were actually anything but. It was evident very quickly that the quality has gone down. As we love Asian foods of all kinds, we thought we'd give it a shot.

We have attended this restaurant for buffet dinners before but never for the Asian night. There was no line up, as there sometimes is, and we were seated immediately. The buffet hours are from 5-10 PM and we arrived around 8. We attended the 'Asian Wednesday' buffet recently.

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